Serco Middle East


Organisation Overview

Serco is an international leading provider of public services, with an in-depth understanding of the region. We manage people, assets and data on behalf of our clients and partners, with a strong focus on service excellence enabled by ExperienceLab, our customer experience and service design agency. We leverage the latest technology and harness international expertise to deliver world-class public services to government and semi-government bodies and large private corporations.

Serco is also committed to supporting regional economies by working with and training local talent through nationalisation programmes. We actively seek opportunities to make a positive difference in the region and to help maximise ROI for businesses and governments and extend the life of their assets across five main sectors and four geographies including: Defence, Justice and Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. 

More information can be found at

Member Information

Membership Type: Associate Silver Member

CEO: Mr. Phil Malem

Country: United Kingdom

Telephone number: +971 4 417 3000

Fax number: n/a


Head office:

20/F Rolex Tower, Sheikh Zayed Road, Financial Centre, Dubai, UAE


Middle East